Customer service automation to respond fast, any time.
We structure lead handling, including with artificial intelligence, so no contact is left waiting and more conversations turn into sales.
Slow replies lose sales.
A customer who messages you on WhatsApp is almost always talking to your competitors at the same time. Replying hours later, or only the next day, hands the sale to someone else.
With automation, the first response happens instantly, the most common questions are answered automatically and leads reach your team already qualified and ready to close.
Howautomation works.
Service mapping
We gather the most common questions, the stages of the conversation and what customers need to know to move forward.
Message flows
We create clear answers and conversation paths in your brand’s tone of voice.
AI-powered service
We set up AI assistants that understand open questions and reply naturally.
Lead qualification
The service collects key information and identifies who is ready to buy.
Handoff to your team
When it’s time to negotiate, the conversation goes to someone on your team, with the full history.
Testing and tuning
We test the flows before going live and fine-tune them based on real conversations.
This is for you if:
- You get more messages than you can answer in time
- You lose customers outside business hours
- Your team repeats the same answers all day
- You want salespeople talking only to qualified leads
This is not for you if:
- You want to eliminate human service entirely
- You get very few contacts per month
- You don’t have even a basic sales process in place
Frequently askedquestions.
Still have questions? Talk to us.
Automation is designed to sound natural and match your brand’s tone. And whenever needed, the conversation is handed to someone on your team.
Yes. WhatsApp is the main service channel for most businesses, and the automation is built for it.
It helps a lot. If your process isn’t defined yet, we can structure it together with the automation.
Other services
Answer your customers instantly.
Tell us how you handle customers today and we’ll show you what can be automated.
Talk to an Expert